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If you are not happy with any product simply return it to us within 14 days for a refund or exchange.

Our limited warranty covers against defects in material or workmanship six months from the date of purchase. A valid sales receipt must be included to show your product was purchased within the warranty period.

Once your product is inspected and a defect is found due to manufacturer’s workmanship, we will replace your product with the same style or an equivalent style of equal value based on the purchase price.

This warranty is void if the leather product has been damaged by accident, negligence, unauthorised service, or other factors not due to defects in materials or workmanship, or a valid receipt is not included.

For returns please email returns@primehideleather.co.uk

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